Volunteer Opportunities From: Volunteer Oshkosh

The Guest Registration Volunteer plays a crucial role in welcoming and assisting guests at our food pantry. This position involves greeting guests, checking in existing guests, and interviewing new guests using our database. The ideal candidate should be comfortable working with individuals from diverse backgrounds, possess strong computer skills, and be able to follow program guidelines accurately.

Key Responsibilities:

Welcoming Guests: Warmly greet guests as they arrive at the pantry.Check-In: Efficiently check-in existing guests using our database system.Customer Interaction: Deal respectfully and effectively with people from diverse backgrounds and identities, including Non-English Speakers.Guest Interviews: Conduct interviews with new guests to gather necessary demographic information for our database.Verification: Ensure that guests are within our service area, and verify the addresses and identities of all guests and their household members.Data Entry: Accurately input guest information and household details into our system.Guideline Adherence: Explain and enforce pantry shopping rules to guests.Customer Service: Provide excellent customer service and support to all guests.

Qualifications:

Enjoy working directly with people from diverse backgrounds.Strong computer skills and familiarity with database systems.Ability to follow program guidelines and procedures.Good communication and interpersonal skills.Attention to detail and accuracy in data entry.Ability to handle sensitive information with confidentiality.Patience, empathy, and a positive attitude.

Benefits:

Make a significant impact in the lives of community members by ensuring they receive the support they need.Develop and enhance skills in customer service, data entry, and community outreach.Be part of a supportive and compassionate volunteer team.

Join us in our mission to support our community by ensuring a welcoming and efficient registration process for all our guests!

APPLY HERE: OACP Volunteer Application

The Guest Check-Out Volunteer is essential to the smooth operation of our food pantry, ensuring guests have a positive and efficient experience as they complete their shopping. This role involves weighing carts, recording weights in the computer system, enforcing product limits, and assisting guests as needed. The ideal candidate should be comfortable interacting with individuals from diverse backgrounds, including non-English speaking guests, and possess the physical ability to manage full shopping carts.

Key Responsibilities:

Guest Check-Out: Efficiently check out guests who have finished shopping.Weighing Carts: Place shopping carts on the scale and accurately record the weight in our computer system.Enforce Product Limits: Explain and enforce product limits to guests to ensure fair distribution of resources.Customer Interaction: Deal respectfully and effectively with people from diverse backgrounds and identities, including Non-English Speakers.Troubleshooting: Patiently and effectively troubleshoot any system errors between check-out and registration with assistance from staff.Maintaining Cleanliness: Keep the check-out area clean and tidy, ensuring ample bags and boxes are available for guest use.Bagging Assistance: Assist guests with bagging their items if needed.Physical Tasks: Stand, lift, push, and pull full shopping carts as required.

Qualifications:

Ability to perform simple calculations and data entry.Strong physical ability to manage full shopping carts (lifting, pushing, pulling).Good communication skills and ability to interact with people from diverse backgrounds.Patience and a positive attitude, especially when dealing with non-English speaking guests and/or enforcing product limits.Attention to detail and accuracy in recording weights and enforcing limits.Ability to troubleshoot system errors with staff assistance.Commitment to maintaining a clean and organized check-out area.

Benefits:

Make a meaningful impact by ensuring guests have a smooth and positive check-out experience.Develop and enhance customer service and troubleshooting skills.Be part of a dedicated and diverse team of volunteers and staff.

APPLY HERE: OACP Volunteer Application